What's the first thing to do when you want to buy tickets for a concert at The Woodlands Pavilion? Do you head over to TicketMaster.com, or maybe The Woodlands Pavilion Box Office? When perusing most any event information website, you could find any number of advertisements for concert tickets. Just remember that not all websites are trustworthy. Any site other than Ticketmaster.com or LiveNation.com are not warranted by the Woodlands Pavilion should be considered questionable as The Woodlands Pavilion only accepts tickets purchased through either their Box Office or TicketMaster.com
Safe Concert Ticket Purchases
Where to Safely Buy Concert Tickets
Be very careful when you search for 'Concert Tickets at The Woodlands Pavilion' on any search engine, as the results may include concert ticket sales scam sites. Before you enter any information, make sure you are on the official website. TicketMaster is the official ticketing source for The Cynthia Woods Mitchell Pavilion. The Woodlands Pavilion does not endorse or recommend any other ticketing source for events held at The Pavilion, and cannot guarantee acceptance of any tickets not purchased through TicketMaster.com or the The Cynthia Woods Mitchell Pavilion Box Office.
Concert Ticket Types
There are many different types of tickets that can be purchased through Ticketmaster. Here's what to look for to ensure that you're purchasing the kind of tickets that fit you and your group best:
Pit Tickets: These tickets are the closest to the stage and may be standing room only (SRO), if at all. When pit seating is available, rows and seats also known as:
Reserved Pit Tickets: numbered to indicate there is a specific spot for you to sit during the show.
General Admission Pit Tickets are first come, first served when it comes to spots in the pit, and are limited quantity.
Reserved Tickets: These seats are located underneath the cover of The Pavilion - either in the orchestra (lower) section or mezzanine (upper) section. Rows in this section are lettered and seats are numbered left to right when facing the stage. Check out the Woodlands Pavilion Seating Chart for more info.
Lawn Tickets, aka Lawn Seats: The lawn literaly is a grass covered, general admission area that is first come, first served. There are no seat numbers or row numbers, regardless of any seating assignment listed on your ticket. Bringing in your own lawn chairs is not permitted, specially designed lawn chairs are available for rent at all contemporary events for $7. Chair rental is free at all performing arts events. Occasionally, "preferred lawn" tickets are sold for particular concerts, these are normally only available through the band's official fan club website.
Concert Ticket Delivery Methods
Tickets-by-mail: This is the old school, snail mail way to receive tickets. Tickets are sent to you via the postal service from Ticketmaster after you make your purchase. This type of ticket purchase works well for people who may be giving tickets as a gift or live a long distance from the venue or retail ticket purchase outlet. They can also work well for a group of people that may not be arriving at the same time. Ticket Master does not (currently) charge for mailing tickets to the buyer.
Print-at-home: THE PAVILION DOES NOT ACCEPT PRINT-AT-HOME TICKETS TO ANY EVENT*.
The only exceptions are Groupon or Gold Star as official ticket sellers. Groupon and Gold Star are not utilized on all events. In order to ensure that these printed out tickets will be valid for an event these tickets should be purchased directly through Groupon or Gold Star.
Will Call: With the Will Call option, you pick tickets up directly at The Pavilion Box Office with proper legal ID (required). Typically, will call tickets can only be picked up on the day of the concert/show but advance pick up is sometimes available. There is no additional charge associated with this type of ticket purchase. The Pavilion Box Office regular hours are Monday - Friday, 10:00 AM to 5:00 PM, and remains open through intermission on event days. The Box office does not open any earlier on the day of the concert or event. In order to collect your will call tickets, you will need your order number, a photo ID and the credit card you used to purchase the tickets. Only the person whose name the tickets are under can pick them up, unless you have previously arranged with TicketMaster to have an alternate pick-up person designated.
Credit Card Phone Purchase: No paper ticket is received in advance for a credit card entry, so there's no need to go to the Box Office before the show. However, if more than one ticket is purchased, your group must enter the gate all together. Once at the gate, a seat locater is printed for your convenience. There is no delivery fee associated with this type of ticket. Make sure to bring the card that you used to purchase the ticket. Most major credit cards are accepted for tickets purchased by phone. When purchasing tickets at The Pavilion box office, American Express®, Discover®, MasterCard®, VISA®, and cash are the only accepted forms of payment.
Retail Outlet Pickup: You can pick up your tickets from any convenient TicketMaster outlet. There is a convenience fee associated with this type of ticket. Pick a spot close to home, work, or the venue. Tickets for events at The Pavilion can be purchased at any TicketMaster outlet, including Fiesta Market, select H-E-B locations, select Walmart locations, and Media Magic.
How Do I Know A Ticket Selling Website is Legitimate?
It can be very easy to be tricked. Here are some hints on how to know you're purchasing tickets from a secure site:
The Woodlands Pavilion also occasionally offers chances for you to catch some really great deals. Some concerts have 4-packs that may not be advertised. When purchasing tickets, you should find out if there are any 4-packs available. They are normally promoted on The Pavilion website or the Pavilion Facebook page, but you can always call them to find out as well (promotional four packs are not offered during a pre-sale). Not all concerts have pre-sales, but many do offer a limited selection of tickets before the public sale begins.
Information for this article originally appeared on The Pavilion Press, the original blog of The Cynthia Woods Mitchell Pavilion.
Woodlands Pavilion Ticketing Information subject to modifications which may or may not be reflected herein and is offered without warranty.
Concert Ticket Refunds & Exchanges
Refunds and exchanges are not allowed after purchase. Ticket prices are subject to change without notice. Sometimes an unforeseen circumstance occurs and you are unable to attend a concert for which you purchased tickets. The Pavilion doesn't offer refunds or exchanges on tickets, and here's why: it encourages brokers to sell back if they don't sell all of the tickets they purchase. It may be an inconvenience, but we are doing it to help you. If you are going to a concert with a group of friends, make sure to get the money from them in advance before purchasing the tickets so that you don't get the short end of the stick. Now with TM+, you can list your tickets online through TicketMaster to pass them on to another guest if you're unable to use them.
See you at The Show
The Cynthia Woods Mitchell Pavilion
The Woodlands Texas Center for the performing arts